Zero Energy Bill Homes

Currently, our partner Zero Bills Homes can guarantee to offer zero energy bills for 5 years. This will be updated over time and if this increases we will communicate this to homeowners.

To make it as simple as possible, the energy provider has only one Fair Use Allowance – on total electricity across the year. This is set at approximately double the expected usage, so homeowners would only exceed this if they have very high heating preferences.

The customer will then be billed at the energy provider’s Flexible Octopus unit rate (still no standing charge) for energy electricity imported above the Fair Use Allowance, with billing done on an annual basis.

If the above conditions are not met, we reserve the right to move the customer to a different tariff (likely Standard Variable Tariff or Smart Export Guarantee). However, we would not do this for the short period while the hardware is fixed.

EV charging is not included within the Zero Bills allowance, but will be billed separately at Intelligent Octopus tariff unit rates. The rest of the home’s energy needs remain free.

Once the developer has obtained the accreditation, activating a Zero Bills home is easy. We’ll send the householder a Welcome Pack on move-in day, including a dedicated Octopus Energy weblink with simple steps to follow online.