For the second year in a row, we have been awarded a prestigious 5-star rating for customer satisfaction from the HBF. An independent survey of new homebuyers, carried out between October 2019 and September 2020, revealed that over 96% of St. Modwen Homes’ customers would recommend us to a friend.
In addition, we have also achieved a ‘Gold’ award in the latest independent customer satisfaction survey run by In-house Research. Over 97% of customers contacted who bought a home between 1st January and 31st December 2020, said they would recommend St. Modwen Homes.
Dave Smith, Managing Director at St. Modwen Homes, said: “We have always been a housebuilder who puts the customer at the heart of everything we do. No one’s opinion matters more to us than that of our customers, so it’s fantastic to receive such great feedback from both the HBF and In-house Research surveys.
“Our team has worked incredibly hard to provide an exceptional experience and the awards are a true testament to the attention, care and quality that they deliver every single day.”
Further information about the HBF customer satisfaction survey can be found at www.hbf.co.uk.
For further details about the In-house Research ‘Gold’ award, visit https://www.inhouse.uk.net.
