Customer Service

We are committed to providing a first-class service at every step of the house buying process and our sales consultants are always on hand to answer your questions. If you need more details about your new home, advice on obtaining a mortgage or clarity on your completion date, we’re here for you. In fact, we’ll be here after you’ve moved into your new home too.

If you would like to ask any questions or make a complaint, please email:
customerservice@stmodwenhomes.co.uk (for the North and the Midlands)
customerservicesouthwest@stmodwenhomes.co.uk (for Wales, the South West and the South East)

Full details about how we handle complaints can be found here.

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